Rep AI
AI sales concierge for ecommerce stores that guides shoppers and rescues abandoning visitors.
At a glance
Paid · Source review 2026-11-02- Price & billing
Verified on the official pricing page reviewed on 2026-11-02: the Sales plan starts at $12 a month, Support starts at $49 a month, and Concierge starts at $130 a month. Every plan includes a 14-day free trial. Recheck official pricing before purchase.
- Free allowance
Every plan includes a 14-day free trial.
- Best suited to
Ecommerce brands that want AI sales and support on their store
Fit is editorial guidance, not a measured result.- Platforms
Access: Web. Operating systems: Web. Deployment: Vendor cloud.
Published-source facts and editorial guidance. No product test is implied. Confirm current conditions before purchase.
No product screenshot is claimed for this listing. Use the official website ↗ to inspect the current interface.
What to know before choosing
Good fit
Ecommerce brands that want AI sales and support on their store
Limits and trade-offs
The reviewed pricing page shows starting rates and add-on prices but does not describe full tier ladders or refund terms; those details were not verified.
Plans and free allowances
Verified on the official pricing page reviewed on 2026-11-02: the Sales plan starts at $12 a month, Support starts at $49 a month, and Concierge starts at $130 a month. Every plan includes a 14-day free trial. Recheck official pricing before purchase.
Evidence
Official homepage ↗ (reviewed 2026-11-02), Official pricing page ↗ (reviewed 2026-11-02)
Official published page review; no authenticated product test
Dates: Last reviewed 2026-11-02. Last reviewed is the latest source or editorial review date; it is not a content-change date.
A closer look at Rep AI
Rep AI is an agentic commerce platform for growth-focused brands: its AI sales agent turns browsers into buyers on the website, its insights platform shows where shoppers drop off and why, and its support and helpdesk tools resolve shopper questions before they become tickets, across website, email, Facebook, Instagram and WhatsApp.
Editorial guidance based on published documentation. The workflow below is a suggested starting point, not a measured product result.
When to choose Rep AI
- Ecommerce brands that want an AI sales agent on their store
- Growth teams that want drop-off insights plus support automation
- Stores selling across website, email and social channels
When to choose something else
- Stores that need a published free-forever plan, since Rep AI offers a trial rather than a free tier
- Stores that sell only through channels outside website, email, Facebook, and Instagram, since Rep AI's support tools cover those channels
A practical starting workflow
- Start a free trial and connect your store, such as Shopify or WooCommerce
- Let the AI sales agent engage shoppers on your website
- Use the insights platform to see where shoppers drop off and why
- Resolve support questions with the AI agent before they become tickets
Check before committing
- Vendor claims on the official page are not guarantees; actual results, quality and availability must be tested in the product.
- Prices and features may change after this review; recheck the official site before purchase or signup.
Common questions
What does Rep AI do?
It is an AI agentic commerce platform that turns browsers into buyers and resolves shopper questions before they become tickets.
What does the Sales plan start at?
The Sales plan starts at $12 a month for up to 3,000 sessions.
What do Support and Concierge start at?
Support starts at $49 a month and Concierge, sales and support together, at $130 a month, both for up to 10,000 sessions.
Is there a free trial?
Yes: every plan includes a 14-day free trial, and no credit card is required.
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Sources and checks
Last source review is not a date of product testing. No rating or test result is implied by inclusion. Check the current plan and terms before buying.