Monobot CX
AI platform for voice and chat agents, for support, sales, HR, and helpdesk.
Vendor-provided update (2026-11-03, not independently verified): no-code platform for voice and chat agents for business customer interactions, including appointment scheduling, reservations and product consultations, with knowledge-base tools, integrations and human handoff. Founders named by the vendor: Alexey Shulyak (Founder & CTO) and Arkady Erlikhman (Founder & CEO).
At a glance
Price not confirmed · Source review 2026-11-04- Price & billing
No charge fact is recorded: package amounts appear in $ without a named currency in the text read. The pricing page lists credit packages at $200, $500, and $1,000 with reply, minute, and SMS equivalents, plus an enterprise plan with custom pricing and an add-on at $1,000 per month.
- Free allowance
Not separately confirmed. Check the current plan before relying on a free allowance.
- Best suited to
Contact centers that want voice agents to automate repetitive conversations such as identity verification, order status, scheduling, and lead qualification.; Teams that want one credit balance to spend across chat, voice, calls, and transcription as needs shift.
Fit is editorial guidance, not a measured result.- Platforms
Access: not separately verified. Operating systems not separately verified.
Published-source facts and editorial guidance. No product test is implied. Confirm current conditions before purchase.
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What to know before choosing
Good fit
Contact centers that want voice agents to automate repetitive conversations such as identity verification, order status, scheduling, and lead qualification.; Teams that want one credit balance to spend across chat, voice, calls, and transcription as needs shift.
Limits and trade-offs
Teams that want per-seat subscription pricing rather than credit packages, since Monobot prices by monthly credit packages spent across categories.; Users who need unlimited unmetered usage, since usage is credit-metered across chat, voice, calls, and transcription.
Plans and free allowances
No charge fact is recorded: package amounts appear in $ without a named currency in the text read. The pricing page lists credit packages at $200, $500, and $1,000 with reply, minute, and SMS equivalents, plus an enterprise plan with custom pricing and an add-on at $1,000 per month.
Evidence
Official homepage ↗ (reviewed 2026-11-04), Official pricing page ↗ (reviewed 2026-11-04)
Official published documentation reviewed; not a product test
Dates: Last reviewed 2026-11-04. Last reviewed is the latest source or editorial review date; it is not a content-change date.
A closer look at Monobot CX
Monobot is an AI platform for voice and chat agents covering customer support, sales and lead generation, HR automation, IT helpdesk, voice analytics, and BPO optimization, with an agent builder, workspace, integrations, knowledge base, automation flows, and dashboard analytics. Pricing is credits-based: pick a monthly package and spend credits on chat, voice, calls, or transcription.
Editorial guidance based on published documentation. The workflow below is a suggested starting point, not a measured product result.
When to choose Monobot CX
- Contact centers that want voice agents to automate repetitive conversations such as identity verification, order status, scheduling, and lead qualification.
- Teams that want one credit balance to spend across chat, voice, calls, and transcription as needs shift.
When to choose something else
- Teams that want per-seat subscription pricing rather than credit packages, since Monobot prices by monthly credit packages spent across categories.
- Users who need unlimited unmetered usage, since usage is credit-metered across chat, voice, calls, and transcription.
A practical starting workflow
- Build and customize an agent in the agent builder, and boost it with a knowledge base.
- Connect CRM, helpdesk, and other tools, and set up automation flows for routine conversations.
- Pick a monthly credit package, spend credits across chat, voice, calls, or transcription, and monitor performance in dashboard analytics.
Check before committing
- Package amounts appear in $ without a named currency in the text read, so no charge fact is recorded.
- Review is limited to the official homepage and pricing page text read on 2026-11-04; no product run, no account, no purchase.
Common questions
What does Monobot automate?
Repetitive contact-center conversations such as identity verifications, order status checks, appointment scheduling, and lead qualification, with up to 80% of inbound requests automated by voice agents.
How does credits-based pricing work?
Pick a monthly package and spend credits on chat, voice, calls, or transcription however you want.
What do packages buy?
The pricing page gives reply, minute, and SMS equivalents per package, such as about 1,600 replies, 741 minutes, or 5,714 SMS for $200.
Compare approaches for this task
- Mixdesk — Global teams handling customers across WhatsApp, Instagram, Messenger, TikTok, LINE, Telegram, web chat, and email in one shared workspace.; Teams that want AI agents to resolve common questions around the clock and qualify leads, with human handoff when needed.
- Miniloop — Teams with a large existing CRM bill that want a custom system built around their actual workflows and integrations.; Teams that want to add users without per-seat price increases, since Miniloop charges no per-seat fees.
Sources and checks
Last source review is not a date of product testing. No rating or test result is implied by inclusion. Check the current plan and terms before buying.