Landbot
A platform to automate customer service and support.
At a glance
Price not confirmed · Source review 2026-10-24- Price & billing
Sandbox free (100 chats/month); Starter ~$36-$45/month; Professional ~$88-$110/month; WhatsApp Pro ~$160-$200/month; Business custom. AI chats metered separately. Observed October 2026; check official site.
- Free allowance
Sandbox free (100 chats/month); Starter ~$36-$45/month; Professional ~$88-$110/month; WhatsApp Pro ~$160-$200/month; Business custom.
- Best suited to
Marketing and sales teams building lead-qualification flows
Fit is editorial guidance, not a measured result.- Platforms
Access: not separately verified. Operating systems not separately verified.
Published-source facts and editorial guidance. No product test is implied. Confirm current conditions before purchase.
No product screenshot is claimed for this listing. Use the official website ↗ to inspect the current interface.
What to know before choosing
Good fit
Marketing and sales teams building lead-qualification flows
Limits and trade-offs
AI chats are metered separately from regular chats, and reported overage pricing (around 1 EUR per extra AI chat) can dwarf the subscription if volume spikes. Landbot branding stays until Professional
Plans and free allowances
Sandbox free (100 chats/month); Starter ~$36-$45/month; Professional ~$88-$110/month; WhatsApp Pro ~$160-$200/month; Business custom. AI chats metered separately. Observed October 2026; check official site.
Evidence
Official website ↗ (reviewed 2026-10-24)
Official published documentation reviewed; not a product test
Dates: Last reviewed 2026-10-24. Last reviewed is the latest source or editorial review date; it is not a content-change date.
A closer look at Landbot
Landbot is a no-code chatbot builder for websites and WhatsApp: design conversations on a visual canvas with rule-based nodes (buttons, forms, date pickers) plus AI agent blocks grounded in your knowledge base, with human takeover through a shared inbox. It positions as the friendly alternative to static forms, strong in lead generation and WhatsApp commerce.
Editorial guidance based on published documentation. The workflow below is a suggested starting point, not a measured product result.
When to choose Landbot
- Marketing and sales teams building lead-qualification flows
- small businesses running WhatsApp customer service
- teams that want scripted flows and AI answers in one canvas.
When to choose something else
- Developers wanting full code control
- teams needing native voice channels
- enterprises needing deep governance and SSO (Business tier only).
A practical starting workflow
- Start on the free Sandbox to prototype a flow with the visual builder and templates.
- Design the conversation: rule-based nodes for structured capture, AI agent blocks for open questions answered from your knowledge base.
- Connect integrations (HubSpot, Salesforce, webhooks on Professional) and enable human takeover for escalations.
- Watch the separate AI-chat allowance closely: regular chats and AI chats are metered separately, with overages billed per chat.
Check before committing
- AI chats are metered separately from regular chats, and reported overage pricing (around 1 EUR per extra AI chat) can dwarf the subscription if volume spikes. Landbot branding stays until Professional. WhatsApp runs on its own pricier tier track.
- Pricing and feature availability may change; confirm current terms on the official website before committing.
Common questions
How much does Landbot cost?
Sandbox is free (100 chats/month). Starter is about $36-$45/month (500 chats, 100 AI chats); Professional about $88-$110/month; WhatsApp Pro about $160-$200/month; Business is custom. Billed in EUR in the EU. Observed October 2026.
Does Landbot work with WhatsApp?
Yes, through its official WhatsApp Business API integration on the WhatsApp tiers, which are priced separately from the web plans.
Can a human take over from the bot?
Yes, every plan includes human takeover through a shared inbox.
Compare approaches for this task
- Chatfuel AI — Small businesses that sell or support customers on WhatsApp and Instagram
- Chatbase — Prototyping support answers using an approved knowledge base.
- Voiceflow — Builders and agencies shipping custom support or sales agents who need visual logic design, voice support, and integration depth.
Sources and checks
Last source review is not a date of product testing. No rating or test result is implied by inclusion. Check the current plan and terms before buying.