Cohere.io
Cohere.io (Caldera Labs Inc.) is a customer-support platform for CX teams: it combines instant no-download cobrowsing — visually guiding customers over phone or live chat — with an AI support bot that spins up from the user's help center li
No screenshot is being claimed for this listing. Use the official website to inspect the current interface.
What to know before choosing
Official-site material has been collected and reviewed in the product profile below. Pricing and platform details remain unverified unless a specific sourced statement is shown.
Evidence
Cobrowsing for Customer Support | Cohere.io ↗
Official-site collection and source-backed editorial review. Last source review is not a date of product testing.
Product details from official sources
Cohere.io (Caldera Labs Inc.) is a customer-support platform for CX teams: it combines instant no-download cobrowsing — visually guiding customers over phone or live chat — with an AI support bot that spins up from the user's help center link and answers customer questions instantly. It automatically resolves up to 60% of tickets with personalized AI answers over any channel, guides users through resolutions step by step, performs actions on their behalf, and learns from agent responses after human approval to answer repeat questions automatically. It integrates with existing service desks and shows industry case studies (Ramp, Loom, Rippling). The captured page shows no pricing information.
Capabilities and conditions
- Offers instant no-download cobrowsing to visually guide customers over phone or live chat. Source ↗
- Spins up a custom support bot from the user's help center link to answer customer questions instantly. Source ↗
- Automatically resolves up to 60% of tickets with AI answers delivered over any channel. Source ↗
- Guides users through resolutions step by step and can perform actions on their behalf. Source ↗
Price and free allowance
Price and free limits not verified. Check the current vendor plans before signing up; this listing does not imply the product is free.
Published-source profile · collected 2026-10-18. Automated collection followed by editorial review. These are vendor-published claims, not hands-on product test results.
Continue exploring
Alternative relationships have not been verified for this listing.
Browse the same category →