Auxx.ai

Product details from official sources

Auxx.ai is an AI customer support platform whose Kopilot agent reads every ticket, drafts the reply, and updates the customer record. It is described as 100% open source with 20+ integrations and 24/7 automated support, combining a CRM with contacts, tickets, orders, and conversations in one record, plus a knowledge base that turns articles and uploaded documents into grounded, cited answers. Agents run on deterministic plain-language procedures with tool allow-lists, triggers from schedules, record changes, webhooks, or @mentions, and per-record permissions. A dedicated Shopify integration offers native app installation in under 2 minutes, real-time order, product, customer, and fulfillment data, and claims 85% support automation for common queries with a 73% ticket resolution rate. Pricing: Free $0/month (50 AI completions/month), Starter $14/month, Growth $35/month, custom Enterprise, 14-day free trial on paid plans, and up to 90% off year one for startups.

Capabilities and conditions

• Kopilot reads every ticket, drafts the reply, and updates the customer record. Source ↗
• Auxx turns knowledge-base articles and uploaded documents into grounded answers for customers and teams. Source ↗
• The vendor describes the platform as 100% open source with 20+ integrations and 24/7 automated support. Source ↗
• The Free plan is $0 per month for individuals and small teams. Source ↗
• The Free plan is limited to 50 AI completions per month. Source ↗

Price and free allowance

See the sourced plan statements above; confirm currency, billing period and checkout eligibility on the vendor site.

Published-source profile · collected 2026-10-17. Automated collection followed by editorial review. These are vendor-published claims, not hands-on product test results.