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Auralis AI

Auralis is an AI service desk for AI-first teams that claims to auto-resolve up to 75% of all queries. Its customizable AI agents work across chat (claimed 88% resolved instantly), voice (answers in under 30 seconds), email (first reply in

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What to know before choosing

Official-site material has been collected and reviewed in the product profile below. Pricing and platform details remain unverified unless a specific sourced statement is shown.

Evidence

The Modern Service Desk for AI-First Teams | Auralis ↗, Auralis AI Pricing Plans | Find the Right Plan ↗, Solutions - Auralis AI ↗

Official-site collection and source-backed editorial review. Last source review is not a date of product testing.

Product details from official sources

Auralis is an AI service desk for AI-first teams that claims to auto-resolve up to 75% of all queries. Its customizable AI agents work across chat (claimed 88% resolved instantly), voice (answers in under 30 seconds), email (first reply in 4 minutes), and tickets (75% never reach a human). It is built for business, retail, and office technology dealers, with deep integration into the e-automate ERP used by dealers, and claims 500k+ queries resolved. Auralis positions itself as a done-for-you managed service — its team handles data cleanup, model training, integrations, and ongoing optimization — with 500+ out-of-the-box integrations and LLM-agnostic deployment, and claims SOC 2, ISO 27001, GDPR, and HIPAA compliance. Pricing is scoped per desk with a custom figure; a risk-free 30-day pilot is offered.

Capabilities and conditions

  • AI service desk that auto-resolves up to 75% of all queries. Source ↗
  • AI agents work across chat, voice, email and tickets with claimed resolution rates per channel. Source ↗
  • Integrates instantly with 500+ tools the team already uses out of the box. Source ↗
  • Built for business, retail and office technology dealers. Source ↗
  • Pricing is scoped per desk with a custom figure provided after a form submission. Source ↗
  • Offer includes a risk-free 30-day pilot on the customer's own data and tickets. Source ↗

Price and free allowance

See the sourced plan statements above; confirm currency, billing period and checkout eligibility on the vendor site.

Published-source profile · collected 2026-10-17. Automated collection followed by editorial review. These are vendor-published claims, not hands-on product test results.

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