Gong vs Fireflies AI
These serve different buyers at wildly different prices: Gong is enterprise revenue intelligence — call recording plus deal signals, forecasting, and coaching analytics — with no public pricing, reported at roughly $1,300-1,600/user/year for Foundation plus a mandatory $5,000+/year platform fee, annual contracts only. Fireflies AI is affordable meeting capture — transcription, summaries, and the AskFred meeting-history assistant — with a real free tier and Pro from $10/seat/mo billed annually ($18 monthly). Pro is shown both as a $10/seat/mo annual-billing average and as $18 monthly; this page does not assert a 10-person annual total, which depends on seat count, plan mix, billing period and checkout terms. Sales orgs of 50+ with RevOps discipline buy Gong; everyone else starts with Fireflies. No measured quality winner; we did not test either platform.
| Decision point | Gong | Fireflies AI |
|---|---|---|
| Best suited to | Sales organizations of 50+ seats with process discipline that will act on conversation insights and can support the implementation effort. | Teams that search meeting records and route reviewed summaries into follow-up work. |
| Plans and cost | No published pricing. Third-party 2026 estimates: Foundation $1,300-1,600/user/yr + platform fee $5,000-50,000/yr + implementation. Annual contracts only; confirm via sales quote. | Free is available, with limited AI summaries. The pricing page lists 400 minutes of storage per team, while the Free-plan help page says per seat; the account-level unit remains unresolved. Pro or higher is required for downloads of transcripts, summaries and recordings. |
| Limitations | Gong does not publish pricing and requires annual contracts; budget for the platform fee ($5,000-50,000/yr), per-seat licenses ($1,300-1,600/user/yr), implementation ($7,500-65,000), and 5-15% auto-re | Official pages disagree on the Free storage unit: the pricing page says 400 minutes per team, while the Free-plan help article says per seat. Confirm the account entitlement. Storage is a finite capacity, not a monthly refill. Desktop Take Notes does not save replayable media. |
Use the same input
Run both on the same five sales calls for one month and compare the actionability of the summaries, whether deal risks were actually flagged before they materialized, and the all-in cost per rep.
What a successful result must preserve
Buyer size and budget, depth of revenue intelligence (deal signals, forecasting, coaching) vs meeting capture, and total first-year cost.
Evidence and test status
Pricing and feature comparison based on publicly available information. Gong publishes no pricing; figures (Foundation ~$1,300-1,600/user/year, mandatory platform fee $5,000-50,000/year scaling with team size, Engage/Forecast modules extra, annual contracts only) are reconstructed from procurement data and buyer reports by independent analysts in 2026. Fireflies AI prices (Free $0, three meeting transcriptions by default, with Auto Join unlocking unlimited transcription for supported meetings and recordings; 400 minutes storage with the unit unconfirmed across official pages; 20 one-time AI credits per seat, metered separately from transcription and storage; Pro $10/seat/mo annual or $18 monthly, 8,000 min storage per seat; Business $19/seat/mo annual or $29 monthly, unlimited storage; Enterprise $39/seat/mo annual; AI credits metered separately) are from Fireflies' pricing page as reported by independent reviewers in August-October 2026. Both re-checked via web search on 2026-10-24. We did not run a scored comparison; no quality ranking is claimed.
- Gong — Official website ↗ (reviewed 2026-10-24)
- Fireflies AI — Official plans ↗ (reviewed 2026-10-25), Official Free storage and AI-credit limits ↗ (reviewed 2026-10-25), Official recording notice controls ↗ (reviewed 2026-10-15), Official exports and downloads ↗ (reviewed 2026-10-15), Official desktop capture output ↗ (reviewed 2026-10-15)