ZipChat
An AI agent team for ecommerce that sells, supports, and recovers carts on every channel: website chat, WhatsApp, Instagram, Messenger, and email.
At a glance
Price not confirmed · Source review 2026-11-04- Price & billing
Prices observed on the pricing page without a named currency, so no charge fact is asserted: plans priced by monthly visitor count, with a 7-day free trial on every plan and a 30-day money-back guarantee. Starter $64 per month billed annually for $768 (750 replies per month, around 300 conversations, 1,000 training pages, 1 AI agent); Pro $240 per month billed annually for $2,880 (3,000 replies, around 1,250 conversations, 75,000 training pages, 3 AI agents); Scale $480 per month billed annually for $5,760 (6,000 replies, around 2,500 conversations, 300,000 training pages, 5 AI agents); Scale Plus $960 per month billed annually for $11,520 (14,000 replies, around 6,000 conversations, unlimited training pages, 10 AI agents). Extra replies cost $49 for 250 replies. All plans include all channels, all languages, and unlimited team members.
- Free allowance
Prices observed on the pricing page without a named currency, so no charge fact is asserted: plans priced by monthly visitor count, with a 7-day free trial on every plan and a 30-day money-back guarantee.
- Best suited to
Ecommerce stores that want one AI agent across every channel, since Zipchat sells, supports, and recovers carts on website chat, WhatsApp, Instagram, Messenger, and email.; Stores that want AI answers on every product page, since Zipchat's AI product questions give instant answers on every product page.
Fit is editorial guidance, not a measured result.- Platforms
Access: not separately verified. Operating systems not separately verified.
Published-source facts and editorial guidance. No product test is implied. Confirm current conditions before purchase.
No product screenshot is claimed for this listing. Use the official website ↗ to inspect the current interface.
What to know before choosing
Good fit
Ecommerce stores that want one AI agent across every channel, since Zipchat sells, supports, and recovers carts on website chat, WhatsApp, Instagram, Messenger, and email.; Stores that want AI answers on every product page, since Zipchat's AI product questions give instant answers on every product page.
Limits and trade-offs
Buyers who want more than 750 replies per month on Starter, since Starter covers 750 replies per month and higher plans raise the reply allowance.; Buyers who want more than 1 AI agent on Starter, since Starter includes 1 AI agent while Pro includes 3, Scale 5, and Scale Plus 10.
Plans and free allowances
Prices observed on the pricing page without a named currency, so no charge fact is asserted: plans priced by monthly visitor count, with a 7-day free trial on every plan and a 30-day money-back guarantee. Starter $64 per month billed annually for $768 (750 replies per month, around 300 conversations, 1,000 training pages, 1 AI agent); Pro $240 per month billed annually for $2,880 (3,000 replies, around 1,250 conversations, 75,000 training pages, 3 AI agents); Scale $480 per month billed annually for $5,760 (6,000 replies, around 2,500 conversations, 300,000 training pages, 5 AI agents); Scale Plus $960 per month billed annually for $11,520 (14,000 replies, around 6,000 conversations, unlimited training pages, 10 AI agents). Extra replies cost $49 for 250 replies. All plans include all channels, all languages, and unlimited team members.
Evidence
Zipchat homepage ↗ (reviewed 2026-11-04), Zipchat pricing ↗ (reviewed 2026-11-04)
Official published documentation reviewed; not a product test
Dates: Last reviewed 2026-11-04. Last reviewed is the latest source or editorial review date; it is not a content-change date.
A closer look at ZipChat
Zipchat is an AI agent team for ecommerce that sells, supports, and recovers carts on every channel. Agentic AI Search understands intent and answers instantly, Agentic Skills connect any tool so the AI acts rather than just answering, and AI product questions give instant answers on every product page. Channels cover website chat, WhatsApp, Instagram DMs, Messenger, and email, with plans priced by monthly visitor count and reply volume.
Editorial guidance based on published documentation. The workflow below is a suggested starting point, not a measured product result.
When to choose ZipChat
- Ecommerce stores that want one AI agent across every channel, since Zipchat sells, supports, and recovers carts on website chat, WhatsApp, Instagram, Messenger, and email.
- Stores that want AI answers on every product page, since Zipchat's AI product questions give instant answers on every product page.
When to choose something else
- Buyers who want more than 750 replies per month on Starter, since Starter covers 750 replies per month and higher plans raise the reply allowance.
- Buyers who want more than 1 AI agent on Starter, since Starter includes 1 AI agent while Pro includes 3, Scale 5, and Scale Plus 10.
A practical starting workflow
- Preview Zipchat free on your own store, then start a 7-day free trial on the plan matching your monthly visitor count.
- Let the AI agent team sell, support, and recover carts across website chat, WhatsApp, Instagram, Messenger, and email.
- Use Agentic AI Search for instant intent answers and AI product questions on every product page.
- Scale replies, conversations, training pages, and agents as traffic grows, buying extra replies at $49 for 250 when needed.
Check before committing
- Amounts are shown with a $ sign but no named currency on the pricing page, so they are recorded as observations, not as currency-named facts.
- Annual billing is shown as the billed total (for example Starter $768 for the year); the monthly figures are the annual-plan monthly equivalents as presented.
- Plans are picked by monthly visitor count (under 25k, over 25k, over 75k, over 150k, over 300k), so the same plan name may price differently at higher visitor tiers.
Common questions
What is Zipchat?
An AI agent team for ecommerce that sells, supports, and recovers carts on every channel, with Agentic AI Search and Agentic Skills.
What do the plans cost as shown?
Starter is $64 per month billed annually for $768, Pro is $240 per month billed annually for $2,880, Scale is $480 per month billed annually for $5,760, and Scale Plus is $960 per month billed annually for $11,520.
What channels does Zipchat cover?
Website chat, WhatsApp, Instagram, Messenger, and email, with all channels and all languages on every plan.
Is there a free trial?
Yes, a 7-day free trial on every plan, with a 30-day money-back guarantee.
Compare approaches for this task
- Clerk.io — Ecommerce stores that want search, recommendations, and a generative AI chatbot in one platform, since Clerk.io covers Search, Recommendations, Chat, Audience, and Email.; Stores that want usage-based tiers with unlimited users, since tiers include unlimited users on myclerk.io and usage measured by API calls, customers, and emails.
- Zepic — Brands that want one platform for customer data, segmentation, journeys, and omnichannel campaigns, since Zepic combines a customer data platform, Audience 360, Zenie AI, and marketing automation.; Brands that want to start on one channel and scale, since the pricing FAQ states you can start small and add channels, contacts, and volume as you grow.
Sources and checks
Last source review is not a date of product testing. No rating or test result is implied by inclusion. Check the current plan and terms before buying.