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WisWes

The ecommerce-native AI shopping assistant: win back shoppers about to leave, and pay only for shoppers walked to checkout.

At a glance

Free + paid · Source review 2026-11-04
Price & billing

Free $0, free forever, with no credit card required, for trying the AI seller in chat. Paid tiers are page observations in dollars with no named currency, so no charge fact is recorded, and monthly versus yearly billing views differ on the pricing and FAQ pages.

Free allowance

Free $0, free forever, with no credit card required, for trying the AI seller in chat.

Best suited to

Shopify, Magento, and Shopware stores losing shoppers at checkout, since WisWes wins back shoppers about to leave and charges only for recovered, ready-to-buy leads.; Stores that want support chat plus selling in one assistant, since WisWes handles order tracking, FAQs, returns, recommendations, and checkout help.

Fit is editorial guidance, not a measured result.
Platforms

Access: not separately verified. Operating systems not separately verified.

Published-source facts and editorial guidance. No product test is implied. Confirm current conditions before purchase.

No product screenshot is claimed for this listing. Use the official website ↗ to inspect the current interface.

What to know before choosing

Good fit

Shopify, Magento, and Shopware stores losing shoppers at checkout, since WisWes wins back shoppers about to leave and charges only for recovered, ready-to-buy leads.; Stores that want support chat plus selling in one assistant, since WisWes handles order tracking, FAQs, returns, recommendations, and checkout help.

Limits and trade-offs

Stores on platforms other than Shopify, Magento 2, and Shopware, since WisWes installs as a native app on those three platforms, with no other platform named in the text read.; Stores that want to pay a flat fee with no per-result element, since WisWes charges per win-back beyond plan limits, at $0.65 per extra win-back and $0.20 per extra conversation, in dollars with no named currency.

Plans and free allowances

Free $0, free forever, with no credit card required, for trying the AI seller in chat. Paid tiers are page observations in dollars with no named currency, so no charge fact is recorded, and monthly versus yearly billing views differ on the pricing and FAQ pages.

Evidence

WisWes homepage ↗ (reviewed 2026-11-04), WisWes pricing ↗ (reviewed 2026-11-04), WisWes FAQ ↗ (reviewed 2026-11-04)

Official published documentation reviewed; not a product test

Dates: Last reviewed 2026-11-04. Last reviewed is the latest source or editorial review date; it is not a content-change date.

A closer look at WisWes

WisWes is an AI shopping assistant for Shopify, Magento, and Shopware stores that wins back shoppers about to leave: you pay only for shoppers it walks to checkout, never for traffic, clicks, or chats, only for recovered, ready-to-buy leads. It is also a customer support chat for order tracking, FAQs, and returns, understands what shoppers mean, recommends products from your catalog and policies, helps with cart and checkout, and works in up to 40 languages, 24 hours a day, with a free plan and 14-day trials on paid plans.

Editorial guidance based on published documentation. The workflow below is a suggested starting point, not a measured product result.

When to choose WisWes

  • Shopify, Magento, and Shopware stores losing shoppers at checkout, since WisWes wins back shoppers about to leave and charges only for recovered, ready-to-buy leads.
  • Stores that want support chat plus selling in one assistant, since WisWes handles order tracking, FAQs, returns, recommendations, and checkout help.

When to choose something else

  • Stores on platforms other than Shopify, Magento 2, and Shopware, since WisWes installs as a native app on those three platforms, with no other platform named in the text read.
  • Stores that want to pay a flat fee with no per-result element, since WisWes charges per win-back beyond plan limits, at $0.65 per extra win-back and $0.20 per extra conversation, in dollars with no named currency.

A practical starting workflow

  1. Install WisWes as a native app on Shopify, Magento 2, or Shopware.
  2. Let the AI seller work in chat, understanding what shoppers mean and recommending products from your catalog and policies.
  3. Win back shoppers about to leave with exit-intent help, cart and checkout support, and proactive AI.
  4. Pay only for shoppers walked to checkout, and use analytics, Klaviyo, and live-agent handoff on paid tiers.

Check before committing

  • The free plan is $0, free forever, with no credit card required, for trying the AI seller in chat; paid tiers in the text read are in dollars with no named currency, so no charge fact is recorded for them.
  • The FAQ and pricing pages show different monthly figures for paid tiers, monthly versus yearly billing, such as Standard $49.99 monthly versus $39.99 billed annually, so this pass records no paid charge fact and treats paid amounts as observations.
  • Win-back billing beyond plan limits is $0.65 per extra win-back and $0.20 per extra conversation, according to the FAQ, in dollars with no named currency.

Common questions

What is WisWes?

WisWes is an AI shopping assistant that lives in a store's chat: it understands what shoppers mean, recommends products, answers questions from the catalog and policies, helps with cart and checkout, and wins back shoppers about to leave, in up to 40 languages, 24/7.

WisWes FAQ ↗

Which platforms does WisWes support?

Shopify, Magento 2, and Shopware, as a native app on each.

WisWes FAQ ↗

What does WisWes cost?

There is a free plan, then Standard, Professional, and Enterprise paid plans with 14-day free trials and no credit card to start; paid amounts differ between monthly and yearly billing views, so no paid charge fact is recorded.

WisWes FAQ ↗

What is a win-back, and how does billing work?

A win-back is a shopper walked to checkout; you pay only for recovered, ready-to-buy leads, never for traffic, clicks, or chats, and beyond plan limits you pay per result, such as $0.65 per extra win-back.

WisWes FAQ ↗

Compare approaches for this task

  • WisePPC — Amazon sellers who want profit, stock, and ad spend in one place, since WisePPC puts real profit, stock, and ad spend in one app instead of separate reports.; Sellers who want an agent to find problems but keep approval, since WisePPC's agent proposes fixes and gated changes wait for your approval.
  • Wonderchat — Support teams drowning in repetitive tickets, since Wonderchat resolves 75% of repetitive support tickets automatically with AI agents across web and email.; Teams that want one helpdesk inbox, since Wonderchat combines AI agents with an AI-native helpdesk, AI-drafted replies, and a unified inbox, with unlimited seats.

Sources and checks

Last source review is not a date of product testing. No rating or test result is implied by inclusion. Check the current plan and terms before buying.