Upfirst
A tool to answer calls and book appointments.
At a glance
Paid · Source review 2026-11-02- Price & billing
Starter $24.95, Premium $59.95, Pro $159.95 and Scale $299 per month; annual monthly-equivalents $20, $48, $128 and $240 as shown; 14-day free trial with full feature access.
- Free allowance
Starter $24.95, Premium $59.95, Pro $159.95 and Scale $299 per month; annual monthly-equivalents $20, $48, $128 and $240 as shown; 14-day free trial with full feature access.
- Best suited to
Keeping a business phone covered 24/7 with an AI receptionist.
Fit is editorial guidance, not a measured result.- Platforms
Access: not separately verified. Operating systems not separately verified.
Published-source facts and editorial guidance. No product test is implied. Confirm current conditions before purchase.
No product screenshot is claimed for this listing. Use the official website ↗ to inspect the current interface.
What to know before choosing
Good fit
Keeping a business phone covered 24/7 with an AI receptionist.
Limits and trade-offs
Annual figures are shown rounded on the pricing page; custom plans needed above 600 calls a month.
Plans and free allowances
Starter $24.95, Premium $59.95, Pro $159.95 and Scale $299 per month; annual monthly-equivalents $20, $48, $128 and $240 as shown; 14-day free trial with full feature access.
Evidence
Official Upfirst homepage ↗ (reviewed 2026-11-02), Official Upfirst pricing page ↗ (reviewed 2026-11-02)
Official published page review; no authenticated product test
Dates: Last reviewed 2026-11-02. Last reviewed is the latest source or editorial review date; it is not a content-change date.
A closer look at Upfirst
Upfirst is an AI answering service and virtual receptionist that answers calls while the owner runs the business, so no lead is missed and no customer is left waiting.
Editorial guidance based on published documentation. The workflow below is a suggested starting point, not a measured product result.
When to choose Upfirst
- A small business owner wants every call, overflow only or after-hours calls answered 24/7.
- A firm wants leads qualified, appointments booked into its calendar and calls transferred with context.
- A business wanting setup through ChatGPT or Claude in plain English, with spam calls blocked and never billed.
When to choose something else
- A business needing more than 600 calls a month must ask for a custom plan.
- A buyer wanting a free plan rather than a trial should note access is a 14-day free trial.
A practical starting workflow
- Create an account and start a free trial, then pick an Upfirst phone number without changing the current business line.
- Connect Upfirst to ChatGPT as a plugin or to Claude as a connector, and let it set up the greeting, knowledge, call transfers and texts.
- Train it on the business: add hours, services and prices, or import them straight from the website.
- Test by calling the Upfirst number as a typical customer, reviewing the transcript and fixing anything wrong.
- Go live by forwarding the business line to the Upfirst number, for all calls or only missed and after-hours calls.
Check before committing
- Annual monthly-equivalent figures are shown as rounded whole dollars on the pricing page ($20, $48, $128, $240), so annual totals are recorded as shown figure times twelve.
- Spam calls, calls under 15 seconds and calls where the caller never speaks are not billed, per the pricing page.
- This entry describes published page features and does not compare answering quality through testing.
Common questions
How much does Upfirst cost?
Plans start at $24.95 a month for 30 calls on Starter, with Premium at $59.95, Pro at $159.95 and Scale at $299 per month, and annual plans 20% off.
Am I charged for spam calls and hang-ups?
No: spam is detected and blocked automatically and never billed, and calls under 15 seconds or where the caller never speaks are also not billed, with both labelled in the call log.
Can I keep my current phone number?
Yes: most customers keep their business number and forward calls to Upfirst, and every plan also comes with its own Upfirst number.
How does setup work?
Create an account and enter the website as a starting point to train the receptionist, or connect Upfirst to ChatGPT or Claude and let it do the setup, with a free 30-minute onboarding call offered.
Compare approaches for this task
- Vapi — Building and deploying voice AI agents at scale.
- Vanilla Voice AI — Warming aged leads with human-like AI voice calls around the clock.
Sources and checks
Last source review is not a date of product testing. No rating or test result is implied by inclusion. Check the current plan and terms before buying.