Rootly
A tool to automate and streamline incident management within Slack.
At a glance
Trial available · Source review 2026-11-02- Price & billing
Verified on the official pricing page reviewed on 2026-11-02: Incident Response costs $20 per user per month and On-Call costs $20 per user per month, and prices are additive. The pricing FAQ says a trial typically lasts two weeks. Recheck official pricing before purchase.
- Free allowance
The pricing FAQ says a trial typically lasts two weeks.
- Best suited to
Engineering teams that want AI-native incident response and on-call in chat.
Fit is editorial guidance, not a measured result.- Platforms
Access: not separately verified. Operating systems not separately verified.
Published-source facts and editorial guidance. No product test is implied. Confirm current conditions before purchase.
No product screenshot is claimed for this listing. Use the official website ↗ to inspect the current interface.
What to know before choosing
Good fit
Engineering teams that want AI-native incident response and on-call in chat.
Limits and trade-offs
The reviewed pricing page does not state AI SRE or Enterprise prices; migration effort and alert-noise results were not tested.
Plans and free allowances
Verified on the official pricing page reviewed on 2026-11-02: Incident Response costs $20 per user per month and On-Call costs $20 per user per month, and prices are additive. The pricing FAQ says a trial typically lasts two weeks. Recheck official pricing before purchase.
Evidence
Official homepage ↗ (reviewed 2026-11-02), Official pricing page ↗ (reviewed 2026-11-02)
Official published page review; no authenticated product test
Dates: Last reviewed 2026-11-02. Last reviewed is the latest source or editorial review date; it is not a content-change date.
A closer look at Rootly
Rootly is an AI-native incident-management platform for engineering teams: it runs incidents in Slack, Teams or Google Chat, routes on-call alerts, finds probable root causes with evidence, and writes retrospectives, with Incident Response and On-Call sold as separate products.
Editorial guidance based on published documentation. The workflow below is a suggested starting point, not a measured product result.
When to choose Rootly
- Engineering teams that run incidents in Slack, Teams or Google Chat.
- Companies replacing a pager tool with AI-assisted response and retros.
When to choose something else
- Solo developers with no on-call rotation to manage.
- Teams that need a free tier rather than a trial.
A practical starting workflow
- Connect Rootly to Slack, Teams or Google Chat and import your on-call schedules.
- When an incident fires, run the response in chat with AI timelines and related-incident matching.
- Close with an AI-written retrospective and track follow-ups, adding On-Call or AI SRE as needed.
Check before committing
- AI SRE pricing is quote-based and Enterprise is custom, so those prices were not recorded.
- Prices and features may change after this review; recheck the official site before purchase or signup.
Common questions
What does Rootly do?
It runs the whole incident lifecycle: response in chat, on-call routing, root-cause analysis with evidence, and retrospectives.
What do Incident Response and On-Call cost?
Each starts at $20 per user per month, and prices are additive, so both together cost $40 per user per month.
Is there a trial?
The pricing FAQ says a trial typically lasts two weeks and can be extended.
Compare approaches for this task
- Activepieces — Teams that want to automate recurring work across their existing apps with AI agents and human approvals, on cloud or self-hosted infrastructure.
- ActionSync — Teams of 50 to 1,000+ people that want enterprise AI context and action across tools
Sources and checks
Last source review is not a date of product testing. No rating or test result is implied by inclusion. Check the current plan and terms before buying.