Inro

A closer look at Inro

Inro is an Instagram DM automation tool whose AI agent replies in the account owner's voice, turns comments into DM conversations, runs DM campaigns, and keeps contacts in a smart inbox and CRM.

Editorial guidance based on published documentation. The workflow below is a suggested starting point, not a measured product result.

When to choose Inro

• Creators, coaches, artists, agencies, e-commerce brands, and clinics that want Instagram engagement turned into sales, bookings, or clients.
• Accounts that get repeat questions, since the agent can be trained on a site, offers, FAQ, and price list and answer price, shipping, availability, and opening hours.
• Small creators starting out, since the free plan needs no credit card and includes 100 active contacts per month and 50 AI Agent credits.

When to choose something else

• Free-plan users who need more than 100 activated contacts a month, since automations and campaigns stop reaching new contacts at the cap until the count resets or the plan is upgraded.
• Free-plan teams that need multi-user access, since account sharing on the free plan is limited to one user while Pro allows up to 10 team members.
• Accounts that need a fully done-for-you setup, since that is the Managed Account plan at custom pricing starting at 299 euros per month, not the self-serve Pro plan.

A practical starting workflow

1. Connect Instagram and train the AI agent on the site, offers, FAQ, and price list, or let it draft a personality from the account.
2. Set where the agent speaks, which intents it answers, and which folders stay off limits, then turn on comment-to-DM and DM campaigns.
3. Collect follow-up details such as email, phone, city, and budget in conversation and manage contacts, tags, and segments in the inbox and CRM.

Check before committing

• The Pro monthly price is metered by activated contacts, so the starting figure is not a flat price for unlimited contacts; the pricing FAQ states Pro has no cap and price follows activations that month.
• The Annual Pro figure is a yearly total for the 10,000-plus active contacts tier, not a monthly price, and is recorded as a yearly fact.

Common questions

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