Heidi
Streamline healthcare admin tasks, and enhance patient focus.
At a glance
Price not confirmed · Source review 2026-10-24- Price & billing
Free tier (unlimited AI documentation); Clinician from A$120/user/month (A$85 billed yearly); Practice A$130/user/month billed annually; Enterprise custom. From heidihealth.com pricing page. Prices as of Oct 2026.
- Free allowance
Free tier (unlimited AI documentation); Clinician from A$120/user/month (A$85 billed yearly); Practice A$130/user/month billed annually; Enterprise custom.
- Best suited to
Physicians, specialists, and clinics drowning in after-hours charting who want ambient documentation with a genuinely free tier, plus teams needing strong compliance certifications across regions.
Fit is editorial guidance, not a measured result.- Platforms
Access: not separately verified. Operating systems not separately verified.
Published-source facts and editorial guidance. No product test is implied. Confirm current conditions before purchase.
No product screenshot is claimed for this listing. Use the official website ↗ to inspect the current interface.
What to know before choosing
Good fit
Physicians, specialists, and clinics drowning in after-hours charting who want ambient documentation with a genuinely free tier, plus teams needing strong compliance certifications across regions.
Limits and trade-offs
Heidi is a documentation aid, not a clinical decision-maker: generated notes must be reviewed and signed by the clinician, who remains responsible for accuracy. Pricing is listed in Australian dollars
Plans and free allowances
Free tier (unlimited AI documentation); Clinician from A$120/user/month (A$85 billed yearly); Practice A$130/user/month billed annually; Enterprise custom. From heidihealth.com pricing page. Prices as of Oct 2026.
Evidence
Official website ↗ (reviewed 2026-10-24)
Official published documentation reviewed; not a product test
Dates: Last reviewed 2026-10-24. Last reviewed is the latest source or editorial review date; it is not a content-change date.
A closer look at Heidi
Heidi (Heidi Health) is an AI medical scribe that listens to patient visits and drafts structured clinical notes automatically. It offers a genuinely free tier with unlimited AI documentation, plus paid Clinician and Practice seats with live visit assistance, templates, and team controls. It emphasizes healthcare-grade security, listing ISO 27001, SOC 2 Type II, and ISO 42001 certifications.
Editorial guidance based on published documentation. The workflow below is a suggested starting point, not a measured product result.
When to choose Heidi
- Physicians, specialists, and clinics drowning in after-hours charting who want ambient documentation with a genuinely free tier, plus teams needing strong compliance certifications across regions.
- Clinicians who want AI documentation to cut note-taking time.
When to choose something else
- Not for therapists who need a full practice system with scheduling, billing, and treatment plans
- Upheal or a therapy EHR fits better. Also a poor fit if you expect the AI to make clinical decisions, which it does not.
A practical starting workflow
- Sign up for the free tier; no credit card required.
- Start a session and let Heidi capture the visit audio.
- Review the drafted note, edit as needed, and sign it into your records.
- Upgrade to Clinician or Practice seats for live suggestions, team templates, and advanced controls.
Check before committing
- Heidi is a documentation aid, not a clinical decision-maker: generated notes must be reviewed and signed by the clinician, who remains responsible for accuracy. Pricing is listed in Australian dollars on its official pricing page; convert and confirm for your region. Advanced features such as live visit suggestions and Agents require paid Clinician or Practice seats. Medical disclaimer: this page is for information only and does not constitute medical advice.
- Pricing and feature availability may change; confirm current terms on the official website before committing.
Common questions
Is Heidi really free?
Yes. Heidi's Free tier includes unlimited AI documentation with no credit card required. Paid Clinician seats start from A$120 per user per month (A$85 billed yearly), and Practice is A$130 per user per month billed annually.
How does Heidi's AI scribe work?
Heidi transcribes the patient visit and drafts structured clinical notes automatically, letting the clinician review and sign rather than typing notes during or after the appointment.
Is Heidi secure and compliant?
Heidi lists ISO 27001, SOC 2 Type II attestation, ISO 42001:2023 certification, and compliance with HIPAA, GDPR, and regional privacy laws. Patient data is never used to train public AI models, per its trust center.
Compare approaches for this task
- Upheal — Getting AI therapy notes in minutes and running a therapy practice in one place.
- Sully — Healthcare practices that want AI help across the visit journey
- AfterSession — Licensed clinicians who want structured therapy notes from a short post-session recap, without recording sessions.
- Hippocratic — Healthcare organisations that want safe clinical voice AI agents.; Providers, payors and life sciences teams building healthcare agents.
Sources and checks
Last source review is not a date of product testing. No rating or test result is implied by inclusion. Check the current plan and terms before buying.