Fini
AI agent for enterprise customer support across voice, chat and email
At a glance
Price not confirmed · Source review 2026-11-04- Price & billing
Growth $0.89, Scale $0.69, Enterprise $0.49 per resolved ticket; 90-day Enterprise pilot free; amounts do not name a currency, so the contract stays unknown.
- Free allowance
Growth $0.89, Scale $0.69, Enterprise $0.49 per resolved ticket; 90-day Enterprise pilot free; amounts do not name a currency, so the contract stays unknown.
- Best suited to
Enterprise support teams that want an AI agent resolving tickets across voice, chat and email
Fit is editorial guidance, not a measured result.- Platforms
Access: not separately verified. Operating systems not separately verified.
Published-source facts and editorial guidance. No product test is implied. Confirm current conditions before purchase.
No product screenshot is claimed for this listing. Use the official website ↗ to inspect the current interface.
What to know before choosing
Good fit
Enterprise support teams that want an AI agent resolving tickets across voice, chat and email
Limits and trade-offs
Enterprise AI support agent; priced per resolved ticket; 90-day Enterprise pilot
Plans and free allowances
Growth $0.89, Scale $0.69, Enterprise $0.49 per resolved ticket; 90-day Enterprise pilot free; amounts do not name a currency, so the contract stays unknown.
Evidence
Fini official site ↗ (reviewed 2026-11-04), Fini pricing ↗ (reviewed 2026-11-04)
Official published documentation reviewed; not a product test
Dates: Last reviewed 2026-11-04. Last reviewed is the latest source or editorial review date; it is not a content-change date.
A closer look at Fini
AI agent for enterprise customer support across voice, chat and email. Enterprise support teams that want an AI agent resolving tickets across voice, chat and email.
Editorial guidance based on published documentation. The workflow below is a suggested starting point, not a measured product result.
When to choose Fini
- An enterprise support team that wants tickets resolved before reaching humans
- A team that wants voice, chat and email handled by one agent
When to choose something else
- A team that wants a flat monthly price, since pricing is per resolved ticket
- A small team that wants self-service signup, since access is through booked calls
A practical starting workflow
- Book a call and connect support channels
- Let the agent resolve tickets across voice, chat and email
- Escalate the remainder to humans
Check before committing
- Pricing is per resolved ticket, so the bill scales with resolution volume rather than seats
- The 90-day free pilot is an Enterprise offer with targets agreed in writing
Common questions
What is Fini?
Fini is an AI agent for enterprise customer support across voice, chat and email, claiming 90% resolution and 99% accuracy, live in 14 days and fully autonomous in 30.
How is it priced?
Growth costs $0.89 per resolved ticket, Scale costs $0.69 and Enterprise costs $0.49; the currency is not named, so the contract stays unknown.
Is there a free pilot?
Enterprise pilots run 90 days free on live traffic with resolution, CSAT and accuracy targets agreed in writing.
Compare approaches for this task
- Intercom — Support teams that want an AI-first helpdesk: Fin resolves routine questions autonomously while agents handle the rest in a modern omnichannel inbox. Good for SaaS and ecommerce companies where chat i
- Zendesk — Mid-size to enterprise teams running ticketed support with SLAs, multiple brands, compliance needs, or complex routing
Sources and checks
Last source review is not a date of product testing. No rating or test result is implied by inclusion. Check the current plan and terms before buying.