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Cloudonix

Voice infrastructure platform for AI agents with trunking, dialers, live monitoring, voice APIs, and a no-code call-flow builder.

At a glance

Price not confirmed · Source review 2026-11-04
Price & billing

Plan amounts are page observations in $ without a named currency, so no tier charge fact is recorded: Forever Free (500 sessions, 2 active calls), Starter $69/month ($55/month billed annually, 10,000 sessions, 5 active calls), Professional $119/month ($95/month billed annually, 25,000 sessions, 10 active calls), Growth $189/month ($152/month billed annually, 50,000 sessions, 10 active calls), Agency $299/month ($239/month billed annually, 150,000 sessions, 10 active calls); all paid packages include every feature. Upgrades are page observations: $18 per 180 additional AI-service minutes, $79 per 25,000 additional sessions, $120 per 10 additional channels; exceeding the concurrent-call allowance is charged at $0.5 USD per channel per day (the one USD-named figure on the page). The pricing page states it does not provide phone numbers or call minutes.

Free allowance

Plan amounts are page observations in $ without a named currency, so no tier charge fact is recorded: Forever Free (500 sessions, 2 active calls), Starter $69/month ($55/month billed annually, 10,000 sessions, 5 active calls), Professional $119/month ($95/month billed annually, 25,000 sessions, 10 active calls), Growth $189/month ($152/month billed annually, 50,000 sessions, 10 active calls), Agency $299/month ($239/month billed annually, 150,000 sessions, 10 active calls); all paid packages include every feature.

Best suited to

Teams running AI voice agents that need phone-system connectivity and live call monitoring, and non-developer teams building voice apps, surveys, reminders, or IVR replacements without coding.

Fit is editorial guidance, not a measured result.
Platforms

Access: not separately verified. Operating systems not separately verified.

Published-source facts and editorial guidance. No product test is implied. Confirm current conditions before purchase.

No product screenshot is claimed for this listing. Use the official website ↗ to inspect the current interface.

What to know before choosing

Good fit

Teams running AI voice agents that need phone-system connectivity and live call monitoring, and non-developer teams building voice apps, surveys, reminders, or IVR replacements without coding.

Limits and trade-offs

No phone numbers or call minutes are bundled; Free allows no LLM usage, limits TTS/STT to standard models, and caps at 500 sessions and 2 concurrent calls with no overage; Agency caps at 150,000 sessions on a listed plan.

Plans and free allowances

Plan amounts are page observations in $ without a named currency, so no tier charge fact is recorded: Forever Free (500 sessions, 2 active calls), Starter $69/month ($55/month billed annually, 10,000 sessions, 5 active calls), Professional $119/month ($95/month billed annually, 25,000 sessions, 10 active calls), Growth $189/month ($152/month billed annually, 50,000 sessions, 10 active calls), Agency $299/month ($239/month billed annually, 150,000 sessions, 10 active calls); all paid packages include every feature. Upgrades are page observations: $18 per 180 additional AI-service minutes, $79 per 25,000 additional sessions, $120 per 10 additional channels; exceeding the concurrent-call allowance is charged at $0.5 USD per channel per day (the one USD-named figure on the page). The pricing page states it does not provide phone numbers or call minutes.

Evidence

Official homepage ↗ (reviewed 2026-11-04), Official pricing page ↗ (reviewed 2026-11-04), Official product page ↗ (reviewed 2026-11-04), Official Call Flow Builder page ↗ (reviewed 2026-11-04)

Official published documentation reviewed; not a product test

Dates: Last reviewed 2026-11-04. Last reviewed is the latest source or editorial review date; it is not a content-change date.

A closer look at Cloudonix

Cloudonix is a voice infrastructure platform for AI agents that connects voice agents to phone systems through agentic and elastic SIP trunking, adds voice APIs and SDKs, a no-code call-flow builder, and live call monitoring, priced by monthly sessions and active calls rather than by minutes.

Editorial guidance based on published documentation. The workflow below is a suggested starting point, not a measured product result.

When to choose Cloudonix

  • A team running AI voice agents that needs to connect them to real phone systems and monitor live calls.
  • A non-developer team that needs to build voice applications, surveys, reminders, or IVR replacements without coding.
  • A business that already uses a voice-agent platform or SIP carriers and wants to keep them while adding Cloudonix trunking.

When to choose something else

  • A buyer who wants phone numbers or call minutes bundled into the package: Cloudonix explicitly does not provide them.
  • A user who needs LLM-powered voice services on a free account: LLM usage is not available on Free.
  • An operation above 150,000 sessions per month on a listed plan: Agency is the top listed tier and larger volumes need a custom sales plan.

A practical starting workflow

  1. Connect a voice agent to phone systems through agentic voice trunking, keeping existing SIP carriers if desired.
  2. Build the voice application with the drag-and-drop Call Flow Builder, including triage, surveys, reminders, or IVR replacement.
  3. Add voice APIs and SDKs for call control, transfers, conferencing, recording, and analytics where needed.
  4. Deploy the application and monitor every call flow and session live, drilling into a single call's routing path when needed.
  5. Scale sessions, AI-service minutes, or concurrent channels through package upgrades as usage grows.

Check before committing

  • Plan amounts are shown in $ without a named currency on the pricing page, except for the overage rate of $0.5 USD per channel per day; no tier charge fact is recorded as structured data, so tier amounts in this page are page observations.
  • The pricing page states 'We don't provide phone numbers or call minutes' — packages are session- and call-based, not minute bundles.
  • Usage beyond a package is billed at published upgrade rates (for example $79 per 25,000 additional sessions); the Free account allows no overage and is limited to 2 concurrent calls.
  • This page is based on public website text only (text fetch); no voice agent was connected and no call was placed or tested.

Common questions

What is Cloudonix?

Cloudonix is a voice infrastructure platform for AI agents: agentic voice trunking, dialers, and live monitoring to build, deploy, and monitor voice agents anywhere, plus voice APIs and SDKs and a no-code Call Flow Builder.

Official product page ↗

How does Cloudonix work?

Connect any voice agent to any phone system through agentic voice trunking, bring your own SIP carriers, and use one-click integrations with platforms such as VAPI, ReTell, and LiveKit; then build call flows with the drag-and-drop Call Flow Builder and monitor calls and sessions live.

Official product page ↗ · Official Call Flow Builder page ↗

What does Cloudonix cost?

Forever Free is free with 500 sessions and 2 active calls. Starter is $69 per month ($55 per month billed annually) with 10,000 sessions and 5 active calls. Professional is $119 per month ($95 per month billed annually) with 25,000 sessions and 10 active calls. Growth is $189 per month ($152 per month billed annually) with 50,000 sessions and 10 active calls. Agency is $299 per month ($239 per month billed annually) with 150,000 sessions and 10 active calls. All paid packages include every feature. Amounts are page observations in $ without a named currency.

Official pricing page ↗

What is limited on the Cloudonix Free account?

The Free account has access to all features and platform resources but is limited to 2 concurrent calls with no overage allowed and 500 sessions per month; TTS and STT are limited to standard models and LLM usage is not available on Free.

Official pricing page ↗

What do Cloudonix upgrades cost?

Package upgrades include $18 per 180 additional AI-service minutes (TTS, STT, and LLM), $79 per 25,000 additional sessions, and $120 per 10 additional channels; exceeding the concurrent-call allowance is charged at $0.5 USD per channel per day. All amounts except the USD overage rate are page observations in $ without a named currency.

Official pricing page ↗

Compare approaches for this task

  • Aissist — Support teams that want resolutions, not just replies, since Aissist finishes the job end to end on the helpdesk already in use.; Teams that want predictable costs, since pricing is per resolution by channel, from $0.25 for email-style interactions to $0.60 capped for web chat and messaging.
  • Aktok — Small and mid-size businesses that want one platform for workspace, CRM, chatbot, scheduling and sales, instead of switching between apps.; Teams drowning in routine operations, since Aktok presents automation from invoicing to inventory management.

Sources and checks

Last source review is not a date of product testing. No rating or test result is implied by inclusion. Check the current plan and terms before buying.