Answer HQ

Product details from official sources

Answer HQ is an AI customer support platform powered by the business’s own content: a secure Knowledge Vault that understands the business and answers customer questions in seconds, so teams stop handling repetitive questions. The same content powers a public help center with unlimited articles and the AI assistant. Setup connects the website and uploads documents (e.g., refund policies) with no technical skills required. Features include Quick Questions, an insights dashboard surfacing unanswered questions and knowledge gaps, autopilot over support data, a Slack bot, WhatsApp messaging, API access and MCP (connect Claude or Cursor), connectors for Zendesk, Shopify, and Cal.com (beta), assistant actions (tickets, order lookups, bookings), boosts including Talk to a Human, and custom widget appearance. Every plan is flat-rate rather than per agent, with the Knowledge Vault, help center, and tickets included. Pricing: Basic $199/month for startups with 1,000 AI answers per month and 100 knowledge pages; Pro $299/month for companies with 5,000 AI answers per month and 500 knowledge pages; Growth custom for large organizations with unlimited AI answers and 1,500 knowledge pages. New users can try risk-free for 14 days. The homepage cites customer results such as deflecting 1,200 support tickets in 30 days (vendor/case-study claims).

Capabilities and conditions

• Answer HQ’s AI answers customer questions in seconds from a secure Knowledge Vault built on the business’s own content. Source ↗
• Every plan includes a Knowledge Vault, a public help center, and tickets, with flat-rate pricing rather than per-agent pricing. Source ↗
• Basic costs $199/month and includes 1,000 AI answers per month; Pro is $299/month with 5,000 AI answers per month. Source ↗
• Answer HQ offers a risk-free 14-day trial. Source ↗

Price and free allowance

See the sourced plan statements above; confirm currency, billing period and checkout eligibility on the vendor site.

Published-source profile · collected 2026-10-17. Automated collection followed by editorial review. These are vendor-published claims, not hands-on product test results.